Terms and Conditions
Mrs-H.com is a site operated by S J Hussey Ltd, company number 11953145, trading as Sewing Patterns by Mrs H and trading as The Bag Retreat.
Our business address is S J Hussey Ltd, Unit 25, Apex House, Thomas Street, Trethomas, Caerphilly CF83 8DP, United Kingdom
Our VAT number is TBC by HMRC .
Throughout the site, the terms “we”, “us” and “our” refer to S J Hussey Ltd t/a Sewing Patterns by Mrs H and t/a The Bag Retreat. S J Hussey Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
2. Product information
1) PDF sewing patterns, written in English. On purchasing a PDF pattern you are able to download it and do not require an internet connection to then use the pattern. Distribution, copying or re-selling PDF patterns in whole or in part is expressly forbidden. You may sell individual finished items handmade by you using a Mrs H pattern however use for mass production or contracting a third party to produce the items is prohibited. If you decide to sell items that you have made from this pattern, include a credit back to 'Sewing patterns by Mrs H' on your listing.
2) Paper sewing patterns, written in English. On purchasing a Paper pattern your order will be dispatched within two working days, by Royal Mail 2nd class or by courier for larger orders. Copying or reproducing Paper patterns in whole or in part is expressly forbidden. You may sell individual finished items handmade by you using a Mrs H pattern however use for mass production or contracting a third party to produce the items is prohibited. If you decide to sell items that you have made from this pattern, include a credit back to 'Sewing patterns by Mrs H' on your listing.
3) The Bag Retreat. This includes tickets for The Bag Retreat and extra services. Tickets and services for The Bag Retreat are non-transferable.
We reserve the right to refuse any orders placed with us and to not sell our products to any person or country. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at our discretion. We reserve the right to discontinue any product at any time.
3. Refunds and right to cancel
In the UK, all customers have the right to cancel online orders under the Consumer Contracts Regulations 2013 which gives consumers extra protection when buying online. The Consumer Contracts Regulations state that you have the right to cancel the purchase of goods without having to give a reason at any time within the cancellation period, which is 14 days starting the day after the date that the contract is entered into.
PDF patterns: In practice, this means that we are unable to provide you with access to digital media within the 14 day cancellation period unless you acknowledge that we are supplying the media immediately and you consent to waiving the right to a 14 day cancellation period. In short, you agree to have access to your purchased PDF patterns immediately and consent to lose your right to cancel your order. We want you to be happy, and so whilst we must legally comply with the Consumer Contracts Regulations 2013, we will always endeavour to offer support, and where appropriate a refund, if you change your mind or are unhappy. If you request a refund before downloading the pattern you have bought, or are dissatisfied with the pattern, we will endeavour to make amends and offer support or a refund, and this will be dealt with on a case-by-case basis.
Paper patterns: You can return your paper patterns to us for a refund if you notify us by email within this period that you wish to change your mind and cancel the contract. Patterns must be received within 14 days of your email to cancel your order, and the patterns must be unused and in the original packaging. You are responsible for paying the return postage. We will refund you the cost of your paper pattern and cost of delivery (excluding the supplementary costs arising if you choose a type of delivery other than the least expensive standard delivery offered by us) within 14 days of receiving the returned goods. We will make the refund using the same method which you used to pay. If you are dissatsified with the pattern outside of this period, we will endeavour to make amends and offer support or a refund, and this will be dealt with on a case-by-case basis.
The Bag Retreat: If you cancel your retreat ticket more than 4 weeks before the retreat, you will receive a full refund (minus Paypal fees). If you cancel less than 4 weeks before the retreat you will not receive a refund. We may be able to help you to find someone to transfer your ticket to if you are unable to attend less than 4 weeks before the retreat.
If you send us creative ideas, suggestions, or other materials, we’d like to use them on this website and other online sites, such as blogs and social media, with credit to you. If you’re not happy about this, please state at the time of sending.
Links on this site may direct you to third-party websites. We are not responsible for any third-party products, services or websites. We are not liable for any harm or damages relating to third-party websites.
Any reviews left on our products will be monitored. We have a right, but no obligation, to remove reviews which we consider unsuitable, for example content which is discriminatory, unlawful or obscene. Reviews must not infringe on the rights of a third-party, for example being libellous or copyright and trademark properties.
Occasionally errors in our product descriptions, pricing, and promotions may occur. We reserve the right to correct any errors and cancel orders if any information is inaccurate (including after you have submitted your order).
Mrs-H.com and its original content, features and functionality are owned by S J Hussey Ltd and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Mrs-H.com may use content provided by third parties, such as photos of bags which have been created, having gained consent. Ownership of this content will remain with the third party, but logos, formats and website design remain the property of Mrs-H.com.
You may pin and post content from Mrs-H.com on social media as long as a link/reference is included to Mrs-H.com. If you would like to request permission to use content from Mrs-H.com for other purposes, please email us.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.